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Subject: You can chat with Lotus Technical Support on your PMRs
Feedback Type: Suggestion
Product Area: Announcement
Technical Area: Announcement
Platform: ALL
Release: Announcement
Reproducible: Not applicable
In addition to phone and e-mail, IBM Lotus support now offers two options for online IBM Technical Support Chat as another way customers can communicate with their assigned IBM Lotus support engineer when opening a Problem Management Record (PMR) or working with IBM Lotus support on an existing PMR.